Who We Are
Welcome to Kasbah Rose. We are a guesthouse located at Rue Merrouche 30, Tangier 90030, Morocco, Tangier 90030, Morocco. We are the "Data Controller" for the information you provide to us, meaning we are responsible for looking after your data.
What Information We Collect
- Your full name, email address, and phone number.
- Your booking dates and the number of guests in your party.
- Any special requests, your estimated arrival time, and bed preferences.
How We Use Your Information
- Review your booking request and confirm your stay.
- Communicate with you via email about your request and stay.
- Arrange your room preferences and special requirements.
Our legal basis for processing this data is the performance of a contract (your booking) and our legitimate interest in managing our guesthouse operations effectively.
Data Sharing and Processors
We do not sell your personal data to third parties.
To operate our booking system, we work with a trusted data processor, Hostenda (https://hostenda.com). They provide the SaaS booking platform that powers our website. Your data is stored securely using Supabase PostgreSQL on servers located within the European Union.
How Long We Keep Your Data
We retain your guest information for as long as we maintain an active account with Hostenda, or as long as required by local tax and accounting laws in Morocco. We only retain your data for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal obligations.
Your Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal data when it is no longer necessary for the purpose for which it was collected.
- Objection: Object to the processing of your personal data in certain circumstances.
- Complaint: If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with a supervisory authority.
To protect your privacy, we may need to verify your identity before processing your request.
Contact Us
If you have any questions about this policy or wish to exercise your rights, please contact us directly at:
Kasbah Rose
Email: welcome@kasbahrose.com
Phone: +212 653 638 071
Address: Rue Merrouche 30, Tangier 90030, Morocco, Tangier 90030, Morocco